Introducing an AI Voice Generated bot that can:
Replace your human call center agent, has perfect memory, perfect recall, never gets sick, can speak Spanish in various ways, and can make your customers more happy and more loyal, for a fraction of what you’re paying right now!
At Staffna.com, our mission is to build technologies grounded in diversity and inclusion, giving voice and representation to unrepresented communities. We aim to create the most inclusive voice-generated AI assistant by mastering the unique accents and idioms of the 21 Spanish-speaking countries and, in the future, extending our efforts to voice and text-based AI for other secondary languages and communities.
SUPPORTED COUNTRIES
COLOMBIA | MEXICO | PERU | SPAIN | COSTA RICA | EL SALVADOR | GUATEMALA | PANAMA | CHILE | ARGENTINA | PUERTO RICO | URUGAY | VENEZUELA | BOLIVIA | PARAGUAY
A FULLY FUNCTIONAL AI voice generated bot (Focused on LATAM Spanish-Speaking diverse cultures), that can replace a Human Call Center Agent completely in order to:
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Staffna’s AI agent will be able to autonomously operate across more than 5,000 applications and have Integrations with leading Contact Center as a Service (CCaaS) providers
Estimates of the yearly cost of poor customer service across 16 key economies is USD$338.5 Billion.
Call center turnover statistics show that the industry’s turnover rate averages between 30% and 45%.
90% of consumers state that they still prefer using the phone to solve issues.
Call Center agents can be inefficient, expensive and unreliable (even in the cheapest countries).
It costs between $10,000–$20,000 to replace a call center agent
Top-notch professionals working consistently to make sure that you AI bots function in a 24/7 basis.
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With over 5+ years of experience in building startups, Juan Manuel Vivas launched Staffna, Inc to be part of the groundbreaking impact AI will have over the BPO and Call Center Industry globally.
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Strategic thinker and Senior Operations Manager offering over 17 years of experience and proven success in operations, production, quality assurance, and leadership.
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As a Machine Learning Engineer with over 5 years of experience, Hemanth has joined Staffna's team to build the next generation of call center AI bots.
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Strategic and operational business executive in SaaS, telecommunications, NLP (Natural Language Processing), ChatGPT, AI; responsible for all aspects of the business from product development to sales to technology - operational, financial, product and business development experience throughout Europe, North America, South America and Asia Pacific regions.Specialties: Telecommunications, Natural Language Processing, Media & Entertainment industry, Digital Marketing Software and Content.
Our team will execute a tailored onboarding with the amount of AI bots you neeed at your disposal
Not only do you get an AI agent that operates in your flows of action on a 24/7 basis, but our team of experts will be at your disposal in a 24/7 basis as well.
Your AI call center agent will operate in 24/7 basis. It will be able to receive calls from your clients, send emails, texts and follow up with them justas a normal human would do.
Your AI agent will notify you constantly of activities, reports and other tailored and unique actions you require in order to make sure that your clients are being taken care of.
Our dashboard will provide you with real time interactions between your AI agents and your clients.
Our dashboard has the ability of creating new features depending on your company requirements.
Enjoy a seamless integration on to your current Call Center / BPO framework
Let us organize your flow of action, so that your AI agent knows exactly what to do, without expensive training required.
Connect our technology with a vast array of integrations.
Visualize
Check out all of the metrics each of your agents is achieving
Track
Track live conversations and other types of activities that your agents are doing
Create
Create your call center agent from a wide variety of options ranging from accent, idioms, regions, ways of speaking and more!
24/7 Operation
Fast and easy onbarding
Metrics, reports and live notifications
100 Reliable & No training
Welcome to the future of Spanish Speaking Customer Service with AI
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